Privacy Policy
This policy explains how Toravineox handles personal information when you browse, shop, or contact us.
Information we collect
Depending on how you use the store, we may process contact, delivery, billing, order, device, usage, and customer-support information. Payment information is processed by authorized payment providers.
How we use information
- Provide the storefront, checkout, fulfillment, returns, and customer support.
- Secure the service, prevent fraud, and comply with legal obligations.
- Measure and improve store performance.
- Send marketing only where permitted and honor opt-out choices.
Sharing and international processing
Information may be shared with SHOPLINE and service providers that support payments, hosting, analytics, fulfillment, communication, or legal compliance. They may process information in other countries subject to applicable safeguards.
Reasons for processing
The reason depends on the activity and applicable law. Processing may be necessary to provide an order or requested service, comply with legal obligations, protect the store and its users, or pursue legitimate operational interests. Where consent is required for a non-essential use, you may withdraw it for future processing without changing the lawfulness of earlier processing.
SHOPLINE, payment providers, and other recipients
The store is provided through SHOPLINE, while payments, delivery, communications, fraud prevention, and other functions may involve specialist providers. Each recipient receives only the information reasonably needed for its role and may have separate legal duties or privacy terms. We may also disclose information where required by law, to protect legal rights, or in connection with a genuine business reorganization.
Cookies and similar technologies
Essential technologies keep the storefront, security, cart, and checkout working. Other technologies may support preferences, measurement, or advertising only when configured and permitted for the visitor's location. Browser settings and any privacy controls displayed by the store can be used to manage available choices, although blocking essential storage can prevent parts of the service from working.
Retention and security
Information is retained for as long as reasonably necessary for the purpose collected, including order records, support, fraud prevention, disputes, accounting, and legal obligations. Administrative, technical, and organizational safeguards are used according to the nature of the information, but no internet transmission or storage system can be promised to be completely secure.
Your privacy choices and rights
Depending on your location, you may request access, correction, deletion, portability, restriction, or objection, and may have a right to appeal or complain to a privacy authority. We may need to verify the request and may retain information where the law permits or requires it. Marketing messages include an opt-out route; service messages about an order can still be sent when necessary.
Children and third-party links
The store is intended for people able to make a purchase under the law that applies to them. Do not submit another person's information without authority. Links to external services are governed by those services' own privacy practices; review them before providing information outside this store.
Contact and policy changes
Email luruiservice@hotmail.com and include your order number when applicable. Describe the privacy question or request without sending passwords or full payment-card details. We may update this policy when the store's practices, providers, or legal obligations change. The current version is published on this page, so review it again when making a later purchase.